Refund and Returns Policy

You may request cancellation of an order before license delivery. Contact us with your order number and email address so we can check the order status.

Digital products

Digital license eligibility for a refund depends on activation status, the product supplier’s terms and any applicable consumer rights. If a key does not work, contact us with the error details so we can investigate and arrange a suitable resolution.

Order requests

This website records order requests without taking payment. Any payment arrangement, delivery timing and applicable refund conditions must be confirmed before payment.